Frequently Asked Questions
We offer several styles of bottom loading infuser water bottles:
- 20 oz Modern stainless steel, patent pending design
- 24 oz Lifestyle with straw Lid
- 24 oz Active with time mark
- 24 oz Classic with flip top
- 24 oz Sport with locking lid
- 32 oz Sport with locking lid
- 32 oz Adventure with a unique patented grip design
We also offer a new water bottle style with no infuser: 25 oz Essential stainless steel.
All bottles are backed by our limited lifetime warranty to protect your purchase from manufacturing defects.
Yes, all Infusion Pro BPA-free plastic water bottles include a color matching neoprene insulating sleeve. The Modern and Essential stainless-steel water bottles do not since they are double wall insulated and do not require a sleeve.
If the seeds are smaller than the holes in the infuser, then yes, they will be floating in the water. This would be the same for any infuser.
Yes, the infuser holes are quite small, and in most cases, will keep the tea leaves contained, unless of course the leaves are smaller than the infuser holes.
We do not recommend this because the pressure caused from the carbonation could potentially damage the silicone o-ring seals. We have tested this a few times and there were no issues, however, we can’t say whether issues would occur over time.
Infusion Pro bottles are designed in the USA, assembled in China.
Yes, Infusion Pro stands behind the quality of every product we make by offering a limited lifetime warranty against manufacturer defects. Please note the warranty does not cover normal wear and tear or damage inflicted on the product because of misuse or mishandling (ex: dropping the bottle). View more about our limited lifetime warranty.
IMPORTANT: There are two silicone o-rings placed in the top and bottom lids. You will be able to see them tucked into place by looking into the lids. The bottom lid o-ring will be larger / thicker than the top lid o-ring. If these o-rings fall out when washing the bottle, if they are not inserted correctly or they are damaged, the bottle will leak. Therefore, make sure both o-rings are securely in place and in good condition. Your bottle came with a spare set of o-rings should you need a replacement.
Another cause of leaking can be the top and bottom lids not being tightened securely enough.
If you’ve checked the o-rings and top and bottom lid tightness and the bottle is still leaking, please contact Infusion Pro at support@infusionpro.com
Yes, most of our BPA-free plastic Infusion Pro water bottles (except the Lifestyle straw lid bottle) include a separate, color matching removable inner strainer/filter located at the top of the bottle. This is a helpful feature when using ice as it keeps fruit and herbs from clogging the spout.
Our Modern and Essential stainless-steel bottles do not come with a strainer.
Yes, the fruit infuser cage can be removed, and the bottle can be used like any other bottle, for protein powder or simply as a regular water bottle.
Upon receiving your Infusion Pro water bottle, there was an insert with instructions to visit the Infusion Pro website, register for your limited lifetime warranty and receive your complimentary eBook. If you have any questions, please contact us at: support@infusionpro.com
Possibly, but it depends. Our plastic infuser cage has small horizontal holes primarily designed to hold small cut up pieces of fruit, however we have used many different herb leaves that have worked great without getting through. Very fine teas may get through the holes, so you would need to check.
Infusion Pro plastic water bottles are bisphenol A (BPA) free and made of TRITAN Food Grade plastic. They are not made from polystyrene or PVC, and therefore safe from any known toxins. We recommend washing your bottle and any parts by hand after every use, thus alleviating most risks of unknown toxins leaching into your beverages.
In most instances, using the top rack of a dishwasher will be safe for washing your Infusion Pro bottle. However, because dishwasher heat settings vary greatly (some are hotter than others), we recommend handwashing to maintain the best quality. We cannot guarantee the integrity of the bottle if your dishwasher has a higher heat setting. Also, when washing in the dishwasher, check that your silicone o-rings do not come dislodged from the lids as this will cause your bottle to leak when used.
For our stainless-steel Modern and Essential bottles, we advise handwashing only to protect their unique powder coated exterior.
You can purchase replacement lids through our Amazon storefront or through our website. They are sold separately and are available in most colors and styles. If purchasing a new lid, please note that you must purchase the same style lid that came with your original bottle. Each style of bottle has its own unique lid, they cannot be mixed and matched. We do not offer infuser cages, neoprene sleeves, strainers for sale separately, these only come with the purchase of a new Infusion Pro bottle.
No, however you will receive a spare set of o-rings with your purchase. If you need an additional set of o-rings, please contact us at support@infusionpro.com
Yes, all of our bottle styles fit most car cup holders.
Yes, the infuser cage is removeable, which allows the bottle to be used for smoothies. In fact, they are great for smoothies because (1) the opening through which you drink is large and would allow for a thick smoothie to pour through, and (2) for the plastic bottles, the sleeve would help to keep your drink cool and keep the bottle from sweating and for the stainless, because it’s double wall insulated, it keeps beverages cold for hours. You could leave the top filter in the bottle if you wanted to filter out the bits of fruit/veg as you drink your smoothie. You would want to remove the infuser cage because it would serve no purpose.
The bottles hold either 20, 24, 25 or 32 oz (depending on the bottle selected) with the infuser cage filled with fruit and/or herbs and water filled to the rim. The infuser cage uses up approx. 2 – 5 oz of volume, depending on fruit and herbs included.
We generally recommend for fruits like berries, that are softer to not use them more than a day because they tend to fall apart faster as they are infused, causing less flavor and more sediment in the water. If you are looking for fruits that last longer, we recommend citrus fruits like orange, lemon, lime, cucumber, pineapple and other more "hardy" fruits. They can easily be kept for a full 24 hours and still give off great flavors for prolonged time. As a recommendation however do not try and stuff to much of the citrus fruits into the infuser because it will taste almost bitter because of the acidity. We recommend trying some of the recipes that we provide in our complimentary eBook.
For most of our BPA-free plastic bottles, when you initially open the plastic cap, gently push the cap past the half-way mark, you will feel some slight resistance before you hear the cap “click” in place. The cap has a silicone piece on top which will be touching the top when pushed all the way back and open. If the silicone is not touching the back of the plastic bottle top it means you have not pushed the cap back far enough. Don't worry if you feel like it doesn't want to go more than halfway because of the slight resistance, its meant to be pushed all the way back so you can conveniently drink from it.
Our Modern and Essential stainless-steel water bottles have a double wall, insulated design, making them sweatproof. Our BPA-free plastic water bottles are not insulated and will sweat. However, we provide a color matching neoprene insulated sleeve for each of our BPA-free plastic bottles that are sweatproof.
If this occurs, just stretch it over the teeth groove and press in while being careful not damaging the silicone o-ring. If you cannot fix the problem, please email Infusion Pro at support@infusionpro.com
With Infusion Pro infuser water bottles, the fruit is contained within the infuser cage, so pieces and seeds don't float around or get in the way when drinking. Also, our bottles are designed to be taken on the go.
Our Modern and Essential stainless steel water bottles have a double wall, insulated design therefore keeping your beverage hot or cold for hours. Our BPA-free plastic water bottles each come with a neoprene sleeve which helps keep water cold.
While we design our products to last and we use the highest quality materials in the manufacturing process, we cannot guarantee that our bottles will not sustain damage if dropped onto a hard surface or if they are mishandled. The added weight of water can increase the force if dropped.